Please read the following Terms and Conditions prior to using atlanticpotterysupply.com. If, for any reason, you do not agree to the below stated Terms and Conditions, please do not use this site. atlanticpotterysupply.com has the right to change these Terms and Conditions at any time.
Atlanticpotterysupply.com reserves the right to cancel or refuse an order at any time. The pricing and availability of products on atlanticpotterysupply.com may change at any time without notice.
Sales tax will be charged on all merchandise shipped within the state of Florida.
In the unlikely and unintentional event there is a misprint on atlanticpotterysupply.com, such as an error in a price listing or description, we reserve the right to cancel or refuse the sale of the item, whether or not the sale has been completed. If an incorrect price has been charged to your credit card and the order has been cancelled, Atlantic Pottery Supply, Inc. will credit back the amount of the incorrect price.
We understand that you're concerned about the security and privacy of your online transactions. This is why we employ state-of-the-art data encryption to ensure safe and secure transactions to our site. Your valuable data, such as credit card details, are encrypted when you interact with our site. Secure Sockets Layer, SSL, is the security technology for encrypting a link between a web server and a browser. Whenever you communicate with us on our payment pages, a small yellow padlock appears in the bottom right-hand corner of your browser as a sign that we are now engaging SSL. To receive the SSL Certificate, we had to demonstrate that we are an existing business and that we control this domain. When you shop online, you deserve to have confidence that you are dealing with a legitimate business that is looking out for you.
Earning and maintaining your trust is of the utmost importance to us at Atlantic Pottery Supply, Inc. We will not share your information with anyone outside the need to know persons involved with your request, purchase and/or shipment. We never sell, rent or trade e-mail addresses or other personal information, including street addresses and telephone numbers, with any other company. Combinations are not recorded or kept by Maximum Security.
All returns must be pre-approved by Atlantic Pottery Supply, Inc. All returns may be subject to a 20% restocking charge. All returns must be received within 30 days of purchase in original condition with all original packaging. We do not accept returns on any liquid products including glaze and glaze products. All equipment sales are final. No returns will be accepted on kilns, pottery wheels, slab rollers, pug mills or other special order equipment.
The original invoice is required.
The customer is responsible for shipping (both ways) on any shipment returned for any reason unless Atlantic Pottery Supply, Inc. is responsible for a miss-shipment. All "collect" shipments will be refused.
Orders are shipped via UPS, USPS Priority Mail Flat Rate, or Common Carrier
Shipping/Freight Damage - Upon delivery, and before signing the delivery receipt, thoroughly inspect your freight. If merchandise is damaged, please make notation of damage on the delivery receipt, stating that you request an inspection by a qualified damage claim inspector. Follow up with a call to the delivering carrier, making an appointment for an inspection and to be informed of the procedures necessary for filing a claim with the freight company. Then notify Atlantic Pottery Supply, Inc.