Shipping and Return Policy
Orders are shipped via UPS, USPS Priority Mail Flat Rate, or Common Carrier
UPS & USPS Shipments
- Packing and handling fees – Small parcels shipped via UPS & USPS are subject to a single $4.00 packing and handling fee plus the actual shipping cost.
- UPS – UPS will not deliver to a Post Office Box.
- USPS –Large Flat Rate Boxes are great for shipping 50 lbs. of clay at a cost of $18.00 per box to any location in the USA or its territories.
Returns: All returns must be pre-approved by Atlantic Pottery Supply, Inc.. All returns may be subject to a 20% restocking charge. We do not accept returns on any liquid products including glaze and glaze products. All equipment sales are final. No returns will be accepted on kilns, pottery wheels, slab rollers, pug mills or other special order equipment.
The original invoice is required.
Customer Responsibilities: The customer is responsible for shipping (both ways) on any shipment returned for any reason unless Atlantic Pottery Supply, Inc. is responsible for a miss-shipment. All “collect” shipments will be refused.